Entries
Gluten Free
Laziness can account for all parties involved while dining. Servers neglecting tables, bartenders taking too long to make a vodka and soda, a server assistant not clearing dishes appropriately in a timely manner, or guests asking every question in the …
Outstanding Customer Service
I have been writing my blogs ever so often on what annoys the kitchen and serving staff to humorous but true. I wanted to really try to explain how hard it is for servers to do a great job pleasing …
Patience
Being a server, I have witnessed some incredibly rude guests. Most diners are friendly and make conversation. I love when guests ask questions and test your knowledge of food.But then, there are the diners that put you to the test. …
Lack of Patience
Being a server, I have witnessed some incredibly rude guests. Most diners are friendly and make conversation. I love when guests ask questions and test your knowledge of food.But then, there are the diners that put you to the test. …
Ignoring Your Server
In most restaurants, there is a "Golden Rule" of greeting a table within two to three minutes. Even if we, as servers, are slammed we try to at least send waters to your table so that we know you are …
A Thank You
I have found my blogs to be quite negative. I want to sit and reflect tonight. I want to say thank you to our restaurants regulars, that show up week for week and praise our service. Our restaurant was referred …
The Verbal Compliment
Oh the verbal compliment of how your service was for the evening.The guest envelopes with gratitude and expedient service. They even sometimes go as far as to say it was the best service they ever had. Dun dun dun...they leave …
Running your server
As for most diners, what you will never appreciate how busy we are. Some think we are just here to make sure you and only your table has utmost importance. Running your server means, every time we go back to …
Separate checks
Separate checks are a server's worst nightmare. We are here to accommodate of course. But what diners need to understand is that separate checks if done properly so all the food can arrive at the table at the same time …
Tidbits for a two top
There are two types of loitering. Tidbits to your diners, from the people who are here to serve you. Do neither as it will upset your wait staff. One is the type, full well not knowing that servers make their …
Serving Tidbits from an Old Timer
I have been in the serving industry since I was 15 years old. Done my fair share at a pizza joint, managing Einstein Bagels and also Starbucks, now fine dining and catering. Keep in mind those pastries you overly pay …