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A report by City Auditor Eduardo Luna says that the City of San Diego's Risk Management Department "does not analyze systematic risks or follow Enterprise Risk Management system methodologies or other enhancing practices, nor does it maintain documented processes. Furthermore, the communication and coordination related to risk between Risk Management and other City departments is minimal and episodic, and there is no coordinated City-wide effort to reduce City losses from preventable claims and better manage and mitigate its organizational risk." Claims against the City cost $29 million a year, according to the report. Luna's 67-page report complains of "a lack of quality control within Risk Management, including outdated, inadequate or undocumented policies and procedures and underutilized actuarial resources."
A report by City Auditor Eduardo Luna says that the City of San Diego's Risk Management Department "does not analyze systematic risks or follow Enterprise Risk Management system methodologies or other enhancing practices, nor does it maintain documented processes. Furthermore, the communication and coordination related to risk between Risk Management and other City departments is minimal and episodic, and there is no coordinated City-wide effort to reduce City losses from preventable claims and better manage and mitigate its organizational risk." Claims against the City cost $29 million a year, according to the report. Luna's 67-page report complains of "a lack of quality control within Risk Management, including outdated, inadequate or undocumented policies and procedures and underutilized actuarial resources."