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Bus rider pet peeves: walking and waiting

What will get more riders to saddle up?

Coming next summer, electric buses.
Coming next summer, electric buses.

Metropolitan Transit System or MTS has been hanging Choose Transit posters at bus stops around town. Plus they reached out to ask public opinion in April and May.

Choose Transit sign

Shorter commute times, more transit options, and road repairs topped priorities for more than three thousand taking part in the San Diego Association of Government's (Sandag) survey.

One of Sandag workshops held in April and May

I met Jim on Saturday afternoon waiting for a bus in Kearny Mesa to take him to his job at a Pacific Beach hotel. "I have to leave home two hours before I clock in or I'll be late." His destination is about fifteen to twenty minutes by car. Only three other passengers are on the bus when it stops to pick Jim up.

Pet peeve number one: waiting

At the Old Town transit station on Friday morning, Lily was waiting for the Coaster. When asked what her biggest public transit pet peeve was, she said, "I hate waiting around. If they could make it go faster, [it would] be awesome."

The Coaster arrives at the Old Town station.

Susan, a 74-year-old homeless woman, walked three and a half miles to Costco on Morena Boulevard last week to pick up her medication because no buses go that way.

Sponsored
Sponsored

On June 10, several new bus routes and more frequent transit stops were added.

Most complaints I heard from my informal questioning boiled down to time wasted, either waiting around or having to walk too far. This was partly addressed June 10 when several new bus routes were added plus more frequent transit stops. This is the second phase of adding $2 million in new service. The first phase happened in January. The third will happen in September.

San Diego had the first electric streetcar service on the West Coast.

"San Diego is more than a century behind the times when it comes to public transportation," said George, a Bay Ho resident. George has doubts that Sandag will take public input seriously. “Some of the earlier Sandag trolley expansion meetings just asked the community about colors of paint and if the roof should be curved or flat. They refused to discuss traffic flow.”

Alan Hoffman

George isn't alone in wondering if transportation in 2050 San Diego will look more like the 1950s than some futuristic Jetsons-esque utopia. Public transit around the world (Spain, Japan, Britain) and elsewhere in the U.S. (San Francisco, New York, D.C.) got high marks from locals that have traveled far and wide. While these places attract riders of varying ages and income-levels, San Diego transit seems more to attract those that have no other choice.

Quickway plans to have more stations (bottom) that deliver residents in Mission Valley and surrounding neighborhoods to Fashion Valley within 10 minutes. The top shows Sandag's coverage.

San Diego wasn't always behind the curve. It had the first electric streetcar service on the West Coast (late-1800s). It was created by John Spreckels, local developer and sugar heir who owned the Hotel del Coronado and the San Diego Union. Spreckels said, "Before you can hope to get people to live anywhere...you must first of all show them that they can get there quickly, comfortably, and above all, cheaply."

El Cajon Boulevard.

Alan Hoffman's Quickway proposal sounds like something Spreckels might have gotten behind. Hoffman, a city planning lecturer at San Diego State University, said his proposal is geared toward increasing ridership by getting people to their destinations faster. It works by having a super station express network that leap-frogs between main destinations while mini-stations, atop the same network, make more frequent stops.

Hoffman said Quickway can create a better transit network for the same Sandag budget. Not only that, he said his proposal to extend rapid transit coverage to most destinations is actually cheaper to operate. Sandag has been less than enthusiastic.

"Sandag isn't asking the right question and that is how to create a transit system that attracts new riders in the middle and upper-middle market." A Sandag report released in April stated ridership increased ten percent between 2007 — 2017.

Hoffman's plan to raise ridership hinges on travel time and transit station locations. "The further you are from a station, the fewer riders you'll get. By the time you're a quarter-mile walk from a station, you've lost half your potential market; at the destination end, you have to be even closer." Hoffman said workplaces adjacent to a transit station have as many as 20 to 30-percent of employees taking public transportation. "Even three blocks away and it goes down to five-percent."

Before Charles retired, he took the long trek from Clairemont to Eastlake. "To get there by 8:30 a.m., I would have to catch the bus by 5:30 a.m. I would make three to four changes [transfers], part of it buses and trolleys. Then I had to walk 41 minutes. With my physical disability, I just couldn't walk that far."

Quickway uses a mix of bridges, tunnels, and surface pathways to save travel time and allow for more mini-stations. Hoffman said electric buses will be key for multiple routes in multiple directions. He said it's much faster and something rail lines can't do.

In May, the Metropolitan Transit System board approved the purchase of six 40-foot electric buses for $6 million (expected summer 2019). The buses are funded partly from California Senate Bill-1 that narrowly passed last year and raised the gas tax by 12 cents a gallon and imposed new vehicle fees that many aren't happy about. Including those that got enough petition signatures to try to repeal it on November's ballot. On Ballotpedia, it states the initiative will not be on the ballot. But the California Secretary of State's office has not yet confirmed the signature count on the initiative yet. SB-1 has awarded more than $860 million to San Diego thus far.

Hoffman made clear he doesn't want to bash Sandag, but said it comes down to how they are measuring success. "Do you count linked or unlinked trips? Do you measure transit stop to transit stop or do you include walking distance?"

According to Hoffman, San Diego's network of trolleys fall short of meeting the needs of employees when a transit station isn't within walking distance. As to the Holy Grail that is transient-oriented development, Hoffman says trolleys are missing the mark by running through less desirable areas that hinder significant new development.

Sandag voted last week to increase new housing by 171,000 units over the next decade (2021-2029). This replaces the lower 116,000 target Sandag favored last month. Circulate San Diego published a report in May proposing the building of homes (8,000) on underutilized MTS land (57-acres, majority parking lots).

On Friday, after seeing his daughter off at the Old Town station, Mac said. "One thing I don't hear much talk about is how building luxury homes near transit centers could push people that most need [public transportation] further away from it."

In 2014, projected average travel times showed Quickway at 16.7 minutes versus the current 56.1 minutes. North County and South County riders are estimated to save an average of 60 to 70 percent travel time; Central and East County, an average of 50 percent.

"Let's say you're in North Park at Thirtieth and El Cajon and you want to get to Mission Valley. In Sandag's plan that trip in 2050 by rapid or semi-rapid transit will take you 31 minutes. In Quickway, seven minutes." Under Quickway, there will be more stations delivering residents in Mission Valley and surrounding neighborhoods to Fashion Valley within 10 minutes.

"This is not my first rodeo." Hoffman has worked on transit projects all over the world. He has been working on Quickway for twenty years. Hoffman said he needs to raise $10,000 to take it from strategy to plan with specific projects, since it's easier for the powers-that-be to get behind projects. "If we do get the backing, we can complete it by end of summer."

Sandag will put out transportation network scenarios for public review this summer and Sandag's board will select the preferred scenario this fall. The 2050 regional transportation plan update will be adopted by the end of 2019 (last adopted in 2011).

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Coming next summer, electric buses.
Coming next summer, electric buses.

Metropolitan Transit System or MTS has been hanging Choose Transit posters at bus stops around town. Plus they reached out to ask public opinion in April and May.

Choose Transit sign

Shorter commute times, more transit options, and road repairs topped priorities for more than three thousand taking part in the San Diego Association of Government's (Sandag) survey.

One of Sandag workshops held in April and May

I met Jim on Saturday afternoon waiting for a bus in Kearny Mesa to take him to his job at a Pacific Beach hotel. "I have to leave home two hours before I clock in or I'll be late." His destination is about fifteen to twenty minutes by car. Only three other passengers are on the bus when it stops to pick Jim up.

Pet peeve number one: waiting

At the Old Town transit station on Friday morning, Lily was waiting for the Coaster. When asked what her biggest public transit pet peeve was, she said, "I hate waiting around. If they could make it go faster, [it would] be awesome."

The Coaster arrives at the Old Town station.

Susan, a 74-year-old homeless woman, walked three and a half miles to Costco on Morena Boulevard last week to pick up her medication because no buses go that way.

Sponsored
Sponsored

On June 10, several new bus routes and more frequent transit stops were added.

Most complaints I heard from my informal questioning boiled down to time wasted, either waiting around or having to walk too far. This was partly addressed June 10 when several new bus routes were added plus more frequent transit stops. This is the second phase of adding $2 million in new service. The first phase happened in January. The third will happen in September.

San Diego had the first electric streetcar service on the West Coast.

"San Diego is more than a century behind the times when it comes to public transportation," said George, a Bay Ho resident. George has doubts that Sandag will take public input seriously. “Some of the earlier Sandag trolley expansion meetings just asked the community about colors of paint and if the roof should be curved or flat. They refused to discuss traffic flow.”

Alan Hoffman

George isn't alone in wondering if transportation in 2050 San Diego will look more like the 1950s than some futuristic Jetsons-esque utopia. Public transit around the world (Spain, Japan, Britain) and elsewhere in the U.S. (San Francisco, New York, D.C.) got high marks from locals that have traveled far and wide. While these places attract riders of varying ages and income-levels, San Diego transit seems more to attract those that have no other choice.

Quickway plans to have more stations (bottom) that deliver residents in Mission Valley and surrounding neighborhoods to Fashion Valley within 10 minutes. The top shows Sandag's coverage.

San Diego wasn't always behind the curve. It had the first electric streetcar service on the West Coast (late-1800s). It was created by John Spreckels, local developer and sugar heir who owned the Hotel del Coronado and the San Diego Union. Spreckels said, "Before you can hope to get people to live anywhere...you must first of all show them that they can get there quickly, comfortably, and above all, cheaply."

El Cajon Boulevard.

Alan Hoffman's Quickway proposal sounds like something Spreckels might have gotten behind. Hoffman, a city planning lecturer at San Diego State University, said his proposal is geared toward increasing ridership by getting people to their destinations faster. It works by having a super station express network that leap-frogs between main destinations while mini-stations, atop the same network, make more frequent stops.

Hoffman said Quickway can create a better transit network for the same Sandag budget. Not only that, he said his proposal to extend rapid transit coverage to most destinations is actually cheaper to operate. Sandag has been less than enthusiastic.

"Sandag isn't asking the right question and that is how to create a transit system that attracts new riders in the middle and upper-middle market." A Sandag report released in April stated ridership increased ten percent between 2007 — 2017.

Hoffman's plan to raise ridership hinges on travel time and transit station locations. "The further you are from a station, the fewer riders you'll get. By the time you're a quarter-mile walk from a station, you've lost half your potential market; at the destination end, you have to be even closer." Hoffman said workplaces adjacent to a transit station have as many as 20 to 30-percent of employees taking public transportation. "Even three blocks away and it goes down to five-percent."

Before Charles retired, he took the long trek from Clairemont to Eastlake. "To get there by 8:30 a.m., I would have to catch the bus by 5:30 a.m. I would make three to four changes [transfers], part of it buses and trolleys. Then I had to walk 41 minutes. With my physical disability, I just couldn't walk that far."

Quickway uses a mix of bridges, tunnels, and surface pathways to save travel time and allow for more mini-stations. Hoffman said electric buses will be key for multiple routes in multiple directions. He said it's much faster and something rail lines can't do.

In May, the Metropolitan Transit System board approved the purchase of six 40-foot electric buses for $6 million (expected summer 2019). The buses are funded partly from California Senate Bill-1 that narrowly passed last year and raised the gas tax by 12 cents a gallon and imposed new vehicle fees that many aren't happy about. Including those that got enough petition signatures to try to repeal it on November's ballot. On Ballotpedia, it states the initiative will not be on the ballot. But the California Secretary of State's office has not yet confirmed the signature count on the initiative yet. SB-1 has awarded more than $860 million to San Diego thus far.

Hoffman made clear he doesn't want to bash Sandag, but said it comes down to how they are measuring success. "Do you count linked or unlinked trips? Do you measure transit stop to transit stop or do you include walking distance?"

According to Hoffman, San Diego's network of trolleys fall short of meeting the needs of employees when a transit station isn't within walking distance. As to the Holy Grail that is transient-oriented development, Hoffman says trolleys are missing the mark by running through less desirable areas that hinder significant new development.

Sandag voted last week to increase new housing by 171,000 units over the next decade (2021-2029). This replaces the lower 116,000 target Sandag favored last month. Circulate San Diego published a report in May proposing the building of homes (8,000) on underutilized MTS land (57-acres, majority parking lots).

On Friday, after seeing his daughter off at the Old Town station, Mac said. "One thing I don't hear much talk about is how building luxury homes near transit centers could push people that most need [public transportation] further away from it."

In 2014, projected average travel times showed Quickway at 16.7 minutes versus the current 56.1 minutes. North County and South County riders are estimated to save an average of 60 to 70 percent travel time; Central and East County, an average of 50 percent.

"Let's say you're in North Park at Thirtieth and El Cajon and you want to get to Mission Valley. In Sandag's plan that trip in 2050 by rapid or semi-rapid transit will take you 31 minutes. In Quickway, seven minutes." Under Quickway, there will be more stations delivering residents in Mission Valley and surrounding neighborhoods to Fashion Valley within 10 minutes.

"This is not my first rodeo." Hoffman has worked on transit projects all over the world. He has been working on Quickway for twenty years. Hoffman said he needs to raise $10,000 to take it from strategy to plan with specific projects, since it's easier for the powers-that-be to get behind projects. "If we do get the backing, we can complete it by end of summer."

Sandag will put out transportation network scenarios for public review this summer and Sandag's board will select the preferred scenario this fall. The 2050 regional transportation plan update will be adopted by the end of 2019 (last adopted in 2011).

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