Anchor ads are not supported on this page.

4S Ranch Allied Gardens Alpine Baja Balboa Park Bankers Hill Barrio Logan Bay Ho Bay Park Black Mountain Ranch Blossom Valley Bonita Bonsall Borrego Springs Boulevard Campo Cardiff-by-the-Sea Carlsbad Carmel Mountain Carmel Valley Chollas View Chula Vista City College City Heights Clairemont College Area Coronado CSU San Marcos Cuyamaca College Del Cerro Del Mar Descanso Downtown San Diego Eastlake East Village El Cajon Emerald Hills Encanto Encinitas Escondido Fallbrook Fletcher Hills Golden Hill Grant Hill Grantville Grossmont College Guatay Harbor Island Hillcrest Imperial Beach Imperial Valley Jacumba Jamacha-Lomita Jamul Julian Kearny Mesa Kensington La Jolla Lakeside La Mesa Lemon Grove Leucadia Liberty Station Lincoln Acres Lincoln Park Linda Vista Little Italy Logan Heights Mesa College Midway District MiraCosta College Miramar Miramar College Mira Mesa Mission Beach Mission Hills Mission Valley Mountain View Mount Hope Mount Laguna National City Nestor Normal Heights North Park Oak Park Ocean Beach Oceanside Old Town Otay Mesa Pacific Beach Pala Palomar College Palomar Mountain Paradise Hills Pauma Valley Pine Valley Point Loma Point Loma Nazarene Potrero Poway Rainbow Ramona Rancho Bernardo Rancho Penasquitos Rancho San Diego Rancho Santa Fe Rolando San Carlos San Marcos San Onofre Santa Ysabel Santee San Ysidro Scripps Ranch SDSU Serra Mesa Shelltown Shelter Island Sherman Heights Skyline Solana Beach Sorrento Valley Southcrest South Park Southwestern College Spring Valley Stockton Talmadge Temecula Tierrasanta Tijuana UCSD University City University Heights USD Valencia Park Valley Center Vista Warner Springs

The Last Résumé Standing

What Do Employers Want To See?

You are an entrepreneur who has been successful building your business over the past two years. Your company has grown to the point where you are no longer able to be the president, the accounting manager, the operations manager, the sales manager, the purchasing manager, the marketing manager, the customer service manager, the shipping & receiving manager...well, you get the idea.

No one can do everything and do it well.

You are spread too thin. You are overworked. You need some help. You have come to realize that in order for you to continue to grow your company, you need to hire some folks to fill those positions that you have been trying to handle by yourself.

Sponsored
Sponsored

You decide to hire the operations position first. You are unsure whether you want to call it “office manager” or perhaps “operations manager” or maybe “administrative services manager” or “assistant to the president. You decide you want to hire a qualified professional, and that in order to obtain a suitable candidate you need to give your job opening an appropriate title so that you can attract suitable candidates. You settle on “operations manager” as the best job title. You think that with this job title, you are more likely to attract a high-caliber candidate.

Your next task is to compile a job description. What do you want that person to do? What duties and responsibilities? What qualifications do you want? Experience? Education? Background in the industry? What is most important to you? Knowledge of QuickBooks, Word, Excel, PowerPoint? What about phone skills? Followup abilities? Is the candidate personally motivated? Does he or she have a good record of attendance? Is he or she reliable? Likeable? Can you visualize yourself being around this person for eight hours a day, five days a week, 12 months a year?

When you finish compiling a job description that fits you, your company, and its needs, you start your search by advertising on a leading Internet job site.

You receive 355 résumés in response to your advertisement. Most of these résumés are not qualified, many are poorly written. Two people sent only short responses with their phone numbers asking you to call them! Overall, you are disappointed, until you finally read four that deserve a screening call.

Of 355 résumés, only 4 made the grade. What did they have in common?

All four candidates listed the target goal of a position in operations in the profile portion of their résumés. One of the four even mentioned in her profile that she had helped an entrepreneur succeed in growing his business and add employees. Each of the four featured bullet points listing areas of expertise, qualifications, or skills. Each of these skills and qualifications presented desirable traits for an operations position.

Next you note that all four had the “operations manager” job title for at least seven of the last ten years. They were experienced, and one had a background in an industry that was closely associated with the position in question.

All four résumés outlined a brief job description of the operations positions that they had held, and detailed the duties and responsibilities, along with some accomplishments and achievements for each of the jobs they held. One had even detailed clearly documented results including numbers and percentages. Very impressive.

All four of the winning résumés were less than two pages, were easy to read, had no misspelled words, and featured bullet points which quickly pointed out to their reader the most important items.

In these trying times, when companies have a huge candidate pool from which to choose, one needs to be very careful when preparing an outline of one’s credentials on a résumé. It makes little sense to apply for positions for which you are not qualified. Find positions that fit your qualification, and make sure your résumé agrees.

Richard M. Knappen is the president of Chessmen Career Movers, an outplacement, career management, and consulting firm that is one of the oldest and largest locally-owned companies of its type in Southern California.

The latest copy of the Reader

Please enjoy this clickable Reader flipbook. Linked text and ads are flash-highlighted in blue for your convenience. To enhance your viewing, please open full screen mode by clicking the icon on the far right of the black flipbook toolbar.

Here's something you might be interested in.
Submit a free classified
or view all
Previous article

Trophy truck crushes four at Baja 1000

"Two other racers on quads died too,"

You are an entrepreneur who has been successful building your business over the past two years. Your company has grown to the point where you are no longer able to be the president, the accounting manager, the operations manager, the sales manager, the purchasing manager, the marketing manager, the customer service manager, the shipping & receiving manager...well, you get the idea.

No one can do everything and do it well.

You are spread too thin. You are overworked. You need some help. You have come to realize that in order for you to continue to grow your company, you need to hire some folks to fill those positions that you have been trying to handle by yourself.

Sponsored
Sponsored

You decide to hire the operations position first. You are unsure whether you want to call it “office manager” or perhaps “operations manager” or maybe “administrative services manager” or “assistant to the president. You decide you want to hire a qualified professional, and that in order to obtain a suitable candidate you need to give your job opening an appropriate title so that you can attract suitable candidates. You settle on “operations manager” as the best job title. You think that with this job title, you are more likely to attract a high-caliber candidate.

Your next task is to compile a job description. What do you want that person to do? What duties and responsibilities? What qualifications do you want? Experience? Education? Background in the industry? What is most important to you? Knowledge of QuickBooks, Word, Excel, PowerPoint? What about phone skills? Followup abilities? Is the candidate personally motivated? Does he or she have a good record of attendance? Is he or she reliable? Likeable? Can you visualize yourself being around this person for eight hours a day, five days a week, 12 months a year?

When you finish compiling a job description that fits you, your company, and its needs, you start your search by advertising on a leading Internet job site.

You receive 355 résumés in response to your advertisement. Most of these résumés are not qualified, many are poorly written. Two people sent only short responses with their phone numbers asking you to call them! Overall, you are disappointed, until you finally read four that deserve a screening call.

Of 355 résumés, only 4 made the grade. What did they have in common?

All four candidates listed the target goal of a position in operations in the profile portion of their résumés. One of the four even mentioned in her profile that she had helped an entrepreneur succeed in growing his business and add employees. Each of the four featured bullet points listing areas of expertise, qualifications, or skills. Each of these skills and qualifications presented desirable traits for an operations position.

Next you note that all four had the “operations manager” job title for at least seven of the last ten years. They were experienced, and one had a background in an industry that was closely associated with the position in question.

All four résumés outlined a brief job description of the operations positions that they had held, and detailed the duties and responsibilities, along with some accomplishments and achievements for each of the jobs they held. One had even detailed clearly documented results including numbers and percentages. Very impressive.

All four of the winning résumés were less than two pages, were easy to read, had no misspelled words, and featured bullet points which quickly pointed out to their reader the most important items.

In these trying times, when companies have a huge candidate pool from which to choose, one needs to be very careful when preparing an outline of one’s credentials on a résumé. It makes little sense to apply for positions for which you are not qualified. Find positions that fit your qualification, and make sure your résumé agrees.

Richard M. Knappen is the president of Chessmen Career Movers, an outplacement, career management, and consulting firm that is one of the oldest and largest locally-owned companies of its type in Southern California.

Comments
Sponsored

The latest copy of the Reader

Please enjoy this clickable Reader flipbook. Linked text and ads are flash-highlighted in blue for your convenience. To enhance your viewing, please open full screen mode by clicking the icon on the far right of the black flipbook toolbar.

Here's something you might be interested in.
Submit a free classified
or view all
Previous article

Second largest yellowfin tuna caught by rod and reel

Excel does it again
Next Article

Poway’s schools, faced with money squeeze, fined for voter mailing

$105 million bond required payback of nearly 10 times that amount
Comments
Ask a Hipster — Advice you didn't know you needed Big Screen — Movie commentary Blurt — Music's inside track Booze News — San Diego spirits Classical Music — Immortal beauty Classifieds — Free and easy Cover Stories — Front-page features Drinks All Around — Bartenders' drink recipes Excerpts — Literary and spiritual excerpts Feast! — Food & drink reviews Feature Stories — Local news & stories Fishing Report — What’s getting hooked from ship and shore From the Archives — Spotlight on the past Golden Dreams — Talk of the town The Gonzo Report — Making the musical scene, or at least reporting from it Letters — Our inbox Movies@Home — Local movie buffs share favorites Movie Reviews — Our critics' picks and pans Musician Interviews — Up close with local artists Neighborhood News from Stringers — Hyperlocal news News Ticker — News & politics Obermeyer — San Diego politics illustrated Outdoors — Weekly changes in flora and fauna Overheard in San Diego — Eavesdropping illustrated Poetry — The old and the new Reader Travel — Travel section built by travelers Reading — The hunt for intellectuals Roam-O-Rama — SoCal's best hiking/biking trails San Diego Beer — Inside San Diego suds SD on the QT — Almost factual news Sheep and Goats — Places of worship Special Issues — The best of Street Style — San Diego streets have style Surf Diego — Real stories from those braving the waves Theater — On stage in San Diego this week Tin Fork — Silver spoon alternative Under the Radar — Matt Potter's undercover work Unforgettable — Long-ago San Diego Unreal Estate — San Diego's priciest pads Your Week — Daily event picks
4S Ranch Allied Gardens Alpine Baja Balboa Park Bankers Hill Barrio Logan Bay Ho Bay Park Black Mountain Ranch Blossom Valley Bonita Bonsall Borrego Springs Boulevard Campo Cardiff-by-the-Sea Carlsbad Carmel Mountain Carmel Valley Chollas View Chula Vista City College City Heights Clairemont College Area Coronado CSU San Marcos Cuyamaca College Del Cerro Del Mar Descanso Downtown San Diego Eastlake East Village El Cajon Emerald Hills Encanto Encinitas Escondido Fallbrook Fletcher Hills Golden Hill Grant Hill Grantville Grossmont College Guatay Harbor Island Hillcrest Imperial Beach Imperial Valley Jacumba Jamacha-Lomita Jamul Julian Kearny Mesa Kensington La Jolla Lakeside La Mesa Lemon Grove Leucadia Liberty Station Lincoln Acres Lincoln Park Linda Vista Little Italy Logan Heights Mesa College Midway District MiraCosta College Miramar Miramar College Mira Mesa Mission Beach Mission Hills Mission Valley Mountain View Mount Hope Mount Laguna National City Nestor Normal Heights North Park Oak Park Ocean Beach Oceanside Old Town Otay Mesa Pacific Beach Pala Palomar College Palomar Mountain Paradise Hills Pauma Valley Pine Valley Point Loma Point Loma Nazarene Potrero Poway Rainbow Ramona Rancho Bernardo Rancho Penasquitos Rancho San Diego Rancho Santa Fe Rolando San Carlos San Marcos San Onofre Santa Ysabel Santee San Ysidro Scripps Ranch SDSU Serra Mesa Shelltown Shelter Island Sherman Heights Skyline Solana Beach Sorrento Valley Southcrest South Park Southwestern College Spring Valley Stockton Talmadge Temecula Tierrasanta Tijuana UCSD University City University Heights USD Valencia Park Valley Center Vista Warner Springs
Close

Anchor ads are not supported on this page.

This Week’s Reader This Week’s Reader