Using Social Media to Build Customer Relationships
There’s no escaping the fact that social media is dominating today’s communications, but are you getting the full potential out of your tweets and posts? Whether you are a communicator helping your company establish its social media presence or a business owner trying to get your operation of the ground through these marketing channels, IABC can help. Join expert Becky Carroll to gain insights into how to make social media work for you.
You’ll take away tips and best practices including how to better understand the social media behaviors of your customers and clients, how to engage them using the right social media platforms and ways to measure your social media success.
Becky is author of The Hidden Power of Your Customers: Four Keys to Growing Your Business Through Existing Customers and founder of Petra Consulting Group. She is also the Social Media Contributor for NBC/TV San Diego, teacher of the “Marketing via New Media” class at UC San Diego and author of top customer service blog Customers Rock!
Your Chance to Win
As well as a learning opportunity, this evening event will also provide time for networking, as well as the chance to win some fabulous prizes from vendors including, ASerenity Skin Care & Spa, Sharpe Fitness Personal Training, Gordon Biersch, Trulucks and the Belly Up Tavern.
Find out more at http://sandiego.iabc.com